Cost of the annual equipment service:
|without Service Contract||with Service Contract|
|Techn. Inspection, Maintenance, Cleaning & Calibration||included (annually)|
|Battery replacement||Battery testing, conditioning and exchange (if required) included (annually)|
Questions about time requirement, packaging and shipping
How long will my Flexijet be at the hardware service?
If you have arranged an appointment with us in advance, the service for your Flexijet inclusive shipping usually takes about 7 to 10 days (locations within Germany).
Basically, the return of your Flexijet will be fastest when your device arrives at our facility on the Monday of the agreed calendar week.
What is needed for the hardware service?
Only the measuring head is needed for maintenance.
Which transport packaging should I use?
For Flexijet Geräte der neuen Generation (Baureihe 2, mit Touchdisplay) we ask you to make the shipment in Flexijet Plaston case with outer carton. We are happy to provide you with suitable transport packaging for both Flexijet series to avoid transport damage.
When packaging, please remember that this is a precision measuring device that you want to ship. We are happy to give you tips for ideal packaging.
Please do not send us your Flexijet in the ProCase trolley!
Shipping provider and shipping address?
You choose the shipping service provider and the shipping method for the shipment to our location. You bear the involved shipping risk.
The shipping address is:
32549 Bad Oeynhausen
The return shipment to your location made by us is generally with United Parcel Service (UPS).